Absolutely recommend this firm! I attempted to deal with my lemon case directly with the manufacturer and was denied! I then contacted Kaufman & Kavicky and had them take over. Erika kept me updated on my case and was available if I had any questions. She was always understanding and professional. Everything throughout the process was done electronically and that worked perfectly for me since I’m not in their area. My case has been settled and I obtained more than I expected! I am truly grateful for this law firm and feel so relieved to no longer have an unreliable vehicle in my possession. THANK YOU!